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Advisor360 — Unified Wealth Management Dashboard

Designing a real-time advisor command center that replaces 5+ fragmented systems and enables faster financial decision-making.

Advisors switched between 5+ systems during live client meetings, increasing cognitive load and slowing critical financial decisions.
I designed an action-driven dashboard that reduced prep time by 40% and improved cross-selling accuracy by 15%.



Overview

Role: Lead UX / Product Designer

Team: Product Manager, 5 Engineers, Data Engineering

Timeline: 6 months

Problem: Fragmented tools causing decision fatigue

Solution: Action-priority advisor dashboard

Impact: 40% faster prep time 15% increase in cross-selling accuracy

My Role

- Led UX strategy and system architecture for the advisor dashboard
- Defined information hierarchy focused on decision-making under time pressure
- Designed interaction patterns for real-time financial data visualization
- Partnered with engineering to ensure performance in legacy system constraints

The Problem

Financial advisors operated across 5+ disconnected systems during live client interactions.
Which created:

- High cognitive load during time-sensitive decisions
- Fragmented client data with no single source of truth
- Delayed insights, reducing responsiveness in meetings
- Increased risk of suboptimal financial recommendations

This directly impacted revenue opportunities and reduced advisor confidence during client interactions.

Key Insights

- Advisors don’t need more data — they need prioritized actions
- “Information overload” was actually a ranking and context problem
- Decision-making happens under pressure — speed matters more than depth
- Advisors trust systems that prioritize clarity over completeness.


Approach

Contextual Research

Shadowed advisors during real client workflows

Mapped 8-hour work cycles and decision bottlenecks

Problem Framing

Identified “decision fatigue” as the core issue

Reframed the problem from data access → decision clarity

Alignment

Facilitated cross-functional workshops (Compliance, Back-office, Front-office)

Defined shared system goals and constraints

Before vs After

A shift from fragmented workflows and manual analysis to a unified, action-priority experience built for faster advisor decision-making.

Before
After
5+ disconnected systems
1 unified dashboard
Manual analysis
Automated insights
High cognitive load
Clear action priorities
Long prep time
Real-time decisions

Solution

Decision-Driven Interface

- Prioritized recommendations based on client context

- Reduced need for manual analysis

Predictive Risk Modeling

- Risk models transformed into intuitive heatmaps

- Enabled instant “what-if” scenario exploration

System Consolidation Layer

- Consolidated multiple systems into a single interface

- Eliminated context switching during meetings

Decision Flow Mapping

Decision Flow Mapping

Interaction Design Exploration

Interaction Design Exploration

Project Evolution

Project Evolution

Final Product Experience

Final Product Experience


Final Product Experience

Outcome

Key Takeaways

This project reinforced a key principle:
Financial tools don’t fail from lack of data — they fail from lack of clarity.

By shifting the focus from data presentation to decision support, the platform became a core system for advisors — not just another dashboard.

This approach shifted the product from a reporting tool into a decision-making engine.

Impact

- 40% reduction in pre-meeting preparation time
- 15% increase in cross-selling accuracy
- Faster decision-making during live client interactions
- Reduced cognitive load for advisors

Preview